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Cancellation Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise this right, inform us ([NAME, ADDRESS, EMAIL]) of your decision by an unambiguous statement (e.g. email). You may use the model form below.

Consequences of withdrawal

If you withdraw, we will refund all payments received from you without undue delay and no later than fourteen days from receipt of your withdrawal, using the same means of payment as the original transaction.

Early expiry for digital content

For contracts on digital content (token balance, AI generations) the right of withdrawal expires early once we have begun performance after you expressly consented to us starting before the end of the withdrawal period and acknowledged that you thereby lose the right of withdrawal (§ 356 (5) German Civil Code). Tokens already consumed are excluded from withdrawal.

Model withdrawal form

To withdraw, complete this form and send it to [EMAIL ADDRESS]:

  • I/we hereby withdraw from the contract concluded by me/us for the purchase of tokens
  • Ordered on: [DATE], reference: [ORDER REFERENCE]
  • Account name and email
  • Date and signature (only for paper notification)